1. Who is Maison Mossen?
Maison Mossen is more than just a clothing brand; it is a true statement of style and individuality. Founded by a talented fashion designer at just 19 years old, our house embodies the bold and innovative spirit of contemporary French fashion. Each piece is designed with passion, showcasing a unique aesthetic that celebrates femininity. We pride ourselves on redefining trends while respecting craftsmanship and offering clothing that makes every woman shine. At Maison Mossen, we believe that fashion is a means of expression, and we are committed to supporting our customers in their quest for style.
2. What types of clothing do you offer?
We offer a diverse range of women's clothing, from casual pieces to more formal outfits.
3. Where are your clothes made?
Our clothes come from carefully selected suppliers in China, guaranteeing quality and ethics. Another part of our clothes are handmade, in a workshop in Toulouse.
4. How can I place an order?
You can order directly on our website by selecting the desired items and following the secure payment process.
5. What payment methods do you accept?
We accept multiple payment methods including credit cards, PayPal and other secure payment options.
6. What is your return policy?
We accept returns within 14 days of receiving your order. Items must be unworn and in their original packaging.
7. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a link to track your package.
8. Do you offer any discounts or promotions?
Yes, we regularly offer promotions and discounts. Subscribe to our newsletter to be informed of exclusive offers.
9. How can I contact customer service?
For any questions or requests, you can contact us via our contact form on the site or by email at maisonmossen@gmail.com.
10. Do you have a loyalty program?
We are developing a loyalty program. Stay tuned for more information about it!